Frequently Asked Questions

No. Our service is completely free for tenants — we are paid a commission by the landlord once you sign a lease. You pay only your rent and deposit, with no agency fee added on top.

Tell us your budget, preferred areas, and move-in date. We shortlist homes that fit (usually within a day), arrange viewings in person or by video call, then negotiate the rent and terms and guide you through signing — clearly, in English. You can see the full process on our About page.

Yes — we do this often. We arrange video-call viewings, share detailed photos and videos, and can help secure a unit before you land, so you arrive with a home already lined up.

We focus on the neighborhoods most popular with international residents, including Thao Dien, Thu Thiem, District 2, District 1, Binh Thanh, Phu Nhuan, and Phu My Hung.

English and Vietnamese. You’ll never be left guessing what a contract clause or a landlord actually means.

Most rentals aimed at expats are fully or partly furnished — typically with major appliances, air-conditioning, beds, and basic furniture. Unfurnished units exist and cost less. We filter by exactly what you need.

Standard leases run 12 months. Six-month terms are sometimes possible (often at a slightly higher rate), and for shorter stays we can arrange serviced apartments.

Usually electricity and water (charged by meter), internet, and sometimes a building management fee. For many serviced or higher-end units the management fee is already included. We make sure what’s included and what’s extra is clear before you sign.

You can rent with a valid passport and visa. A Vietnamese bank account isn’t required to sign a lease, but it makes paying rent much easier, so most long-stay tenants open one soon after arriving.

Yes. Landlords are legally required to register foreign tenants with the local police (temporary residence declaration). A reliable landlord handles this promptly — it also matters for your visa and TRC. We make sure your landlord does it correctly.

Renting is open to foreigners — you can rent virtually any residential unit (it’s buying that’s restricted). The practical point is that the landlord should be willing to register a foreign tenant, which the ones we work with always do.

Typically two months’ rent, paid on signing and refundable at the end of the lease minus any damage or unpaid bills. One-month deposits exist but are less common.

Often, yes — especially for longer leases, immediate move-in, or quieter rental periods. Negotiating on your behalf is part of our service. For tips, see our guide on what to negotiate in your HCMC lease.

Usually monthly or quarterly by bank transfer, though some landlords also accept cash. The schedule and currency are set in the lease, and we make sure they’re clear before you commit.

It’s returned after a final inspection, minus any cost for damage beyond normal wear or unpaid utilities. Leaving the apartment in good condition and settling final bills gets you the full amount back.

Early termination usually means forfeiting part or all of the deposit, unless your contract includes a break clause. We try to negotiate fair early-exit terms into your lease up front, and can advise you if your plans change.